Privacy Notice for this Chatbot

1. Who is responsible for this chatbot

This chatbot is operated by:

[Organisation / Individual Name]
[Contact email]

We are responsible for how your personal data is collected and used through this chatbot.

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2. What this chatbot does

This chatbot is designed to:

[Describe purpose — e.g. provide legal guidance, generate letters, collect information, triage enquiries]

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3. What data we collect

Depending on how you use the chatbot, we may collect:

• Information you type into the chatbot (messages, answers, responses)
• Personal details you choose to provide (e.g. name, contact details)
• Information relevant to your situation (e.g. legal, financial, or factual details)
• Technical data such as timestamps and session identifiers

You should not provide information unless you are comfortable doing so.

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4. How we use your data

We use your data to:

• Provide responses and guidance through the chatbot
• Generate outputs (e.g. documents, letters, recommendations)
• Understand your situation in order to assist you
• Improve the chatbot where appropriate

We do not use your data for unrelated purposes.

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5. Legal basis for processing

We process your data on the basis of:

• Consent — where you voluntarily provide information
• Legitimate interests — to operate and improve the chatbot

Where required, we will ask for your consent before collecting sensitive information.

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6. Sensitive data

This chatbot may collect sensitive personal data (e.g. information about health, legal matters, or personal circumstances) if you choose to provide it.

By continuing to use the chatbot and submitting such information, you consent to its use for the purposes described.

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7. How long we keep your data

We retain your data:

[e.g. only for the duration of the session / for X days / until case completion]

After this, data may be deleted or anonymised.

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8. Sharing your data

We may share your data with:

• Service providers necessary to operate the chatbot platform
• Professional advisers (if relevant to the chatbot purpose)

This chatbot runs on infrastructure provided by
Amazon Web Services

We do not sell your personal data.

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9. Automated decision-making

This chatbot provides automated responses based on the information you provide.

It does not make legally binding decisions, and you should not rely on it as a substitute for professional advice unless explicitly stated.

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10. Your rights

You have the right to:

• Access your personal data
• Request correction
• Request deletion
• Object to processing

To exercise your rights, contact:

[Contact email]

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11. Important disclaimer

• This chatbot is an automated system
• Responses may not always be accurate or complete
• You should seek professional advice where appropriate

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12. Contact

If you have any questions about this chatbot or how your data is used:

[Organisation / Individual Name]
[Contact email]

Privacy Policy

1. Who we are

This platform is operated by nocodebots.ai (referred to as “we”, “us”, or “our”).

We provide a service that allows users to design, deploy, and run chatbots.

For the purposes of data protection law, we are a data controller for account and platform data, and a data processor where we process data on behalf of our users through their chatbots.

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2. The data we collect

Account data

When you register or use the platform, we collect:

• Name
• Email address
• Login credentials

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Usage data

We collect information about how the platform is used:

• Chatbot creation and configuration
• Number of chatbots, flows, and related entities
• Usage metrics (e.g. conversations, requests, timestamps)

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Chatbot interaction data

When end users interact with chatbots built on this platform, we may process:

• Messages submitted by users
• Responses generated by the chatbot
• Session identifiers and timestamps

Important: The content of chatbot interactions is defined by the chatbot creator. We do not control what data is collected within a chatbot.

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Technical data

We automatically collect:

• IP address
• Device/browser information
• Log data (requests, errors, performance)

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3. How we use your data

We use personal data to:

• Provide and operate the platform
• Authenticate users and manage accounts
• Enforce licence limits and usage controls
• Monitor performance, security, and abuse
• Improve the platform

We do not sell personal data.

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4. Legal basis for processing

We process data under the following bases:

• Contract — to provide the service you have signed up for
• Legitimate interests — to operate, secure, and improve the platform
• Legal obligation — where required by law

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5. Chatbot creators (your responsibilities)

If you create chatbots using this platform, you are responsible for:

• Determining what personal data your chatbot collects
• Providing your own privacy notice to end users
• Ensuring lawful use of personal data

In this context, you are the data controller, and we act as your data processor.

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6. Data storage and hosting

The platform is hosted in the United Kingdom and/or European Economic Area using cloud infrastructure provided by:

• Amazon Web Services

Data may be stored and processed in AWS data centres located in the UK/EU.

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7. Data sharing

We may share data with:

• Cloud infrastructure providers (e.g. AWS)
• Payment processors (for billing)
• Service providers necessary to operate the platform

We do not share personal data with third parties for marketing purposes.

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8. Data retention

We retain data only as long as necessary:

• Account data: for the duration of your account
• Usage data: for billing, analytics, and system integrity
• Chatbot interaction data: as configured by the chatbot owner

We may retain limited data for legal or security purposes after account closure.

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9. Security

We implement appropriate technical and organisational measures, including:

• Access controls
• Encryption in transit
• Monitoring and logging
• Rate limiting and abuse prevention

No system is completely secure, but we take reasonable steps to protect data.

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10. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability

To exercise these rights, contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

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11. Cookies and tracking

We may use cookies or similar technologies for:

• Authentication
• Session management
• Basic analytics

You can control cookies through your browser settings.

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12. Third-party services

Chatbots may integrate with third-party services (e.g. AI providers or external APIs).
Where used, those services may process data according to their own privacy policies.

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13. Changes to this policy

We may update this policy from time to time.
Material changes will be notified via the platform or email.

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14. Contact

If you have any questions about this policy, contact: This email address is being protected from spambots. You need JavaScript enabled to view it.